Help Center 📚

Getting Started

New to PrivVault? Learn the basics and get up and running quickly.

• How to upload your first file
• Understanding download codes
• Setting up passwords for extra security
• File preview and sharing basics

Security & Privacy

Learn how PrivVault protects your data and how to maximize your security.

• How end-to-end encryption works
• Understanding zero-knowledge privacy
• Blockchain verification explained
• Best practices for passwords

Uploading Files

Master file uploads, understand limits, and troubleshoot common issues.

• Supported file types and sizes
• Upload progress and resumption
• Troubleshooting failed uploads
• Batch uploads and folders

Downloading & Sharing

Access your files, share them securely, and manage download permissions.

• Using download codes
• QR code sharing (Premium)
• Setting expiration dates
• Download analytics and tracking

Mobile Apps

Use PrivVault on your phone with our iOS and Android apps.

• Installing the mobile app
• Biometric authentication setup
• Photo backup and sync
• Document scanning features

Billing & Plans

Manage your subscription, understand pricing, and payment methods.

• Choosing the right plan
• Upgrading and downgrading
• Cryptocurrency payments
• Billing and invoice management

Account Management

Manage your account settings, security, and preferences.

• Account settings and profile
• Two-factor authentication
• Changing email and password
• Account deletion and data export

API & Developers

Integrate PrivVault into your applications with our developer tools.

• API documentation and keys
• SDK and code examples
• Webhook configuration
• Rate limits and best practices